Shipping FAQs

How much does shipping cost?
PPE Supply Canada offers a discounted, flat-rate shipping fee of $8.00 for all orders made within Canada (Expedited Parcel with Canada Post). If you...
Wed, 8 Jun, 2022 at 3:38 PM
How long does it take to ship my order?
If you place your order by 4PM EST, Monday to Friday, your order will be shipped out that same day, regardless of the shipping method selected at checkout! ...
Wed, 23 Mar, 2022 at 4:04 PM
How long does it take for delivery in Toronto?
This is dependent on the shipping option you choose. We offer options with Canada Post, Purolator as well as a Local Delivery option. For our two standa...
Thu, 3 Mar, 2022 at 4:26 PM
How do I track my order?
Once your order has been shipped from one of our warehouses, you will receive an automatic shipping confirmation email. This email will provide your trackin...
Thu, 3 Mar, 2022 at 4:27 PM
Why is my order delayed? What can I do?
Delays may occur due to a myriad of issues. These reasons could include a high-volume of parcels being processed by the shipping partner, the ever-evolving ...
Thu, 3 Mar, 2022 at 4:27 PM
Do you offer express shipping?
Yes, we do! This option is displayed at the checkout after you input your information but before you are charged.
Thu, 3 Mar, 2022 at 4:27 PM
Do you ship internationally?
Yes, we do! Shipping options for our US-based customers are displayed at the checkout after you input your information but before you are charged.
Thu, 3 Mar, 2022 at 4:27 PM
How do I update my shipping address?
Please kindly note that we will not be able to accommodate any order edits, cancellations or address changes once an order has been placed. Once an order ha...
Wed, 27 Apr, 2022 at 2:30 PM
My tracking number shows "Label created"
When your tracking number displays a "Label created" status, this means that the shipping label has been printed, the tracking number has been ass...
Fri, 4 Mar, 2022 at 9:47 AM
I received a notification that my parcel was delivered but I cannot locate it. What should I do?
If you've received a notification stating that your parcel has been delivered but you are unable to locate it, please allow 24-48 hours to pass to ensu...
Fri, 4 Mar, 2022 at 9:47 AM